All orders have a 2-hour cancellation window. To cancel an order, please log in to your account using the same email you used when placing the order, go to "My Orders and Returns", find the order you want to cancel, and click "Cancel". If your order has exceeded 2 hours, you will not see the option to cancel. Unfortunately, we cannot cancel the order 2 hours after it has been placed. If your order has already been processed, you will be protected by our return policy.